Our Social Login feature allows members to easily sign-up and sign-in to your platform using their existing Google account. The easy to set-up feature ensures your members the ease of a quick login process without the need to create another secure password to remember. The following steps guide you through […]
Basic Privacy Statement (template)
Starting May 25, 2018 GDPR compliance is required if you are collecting data across Europe. Read what CMNTY did to ensure GDPR compliance. Part of our compliance roll-out, we have added a Privacy Statement so you can inform your members of how you will use member data. The below statement […]
Embedding CMNTY in Your Website
Your community may be a supplement to your organization’s website. Rather than routing your members directly to your CMNTY platform, you can embed your platform directly onto your site. To configure your platform to be embedded, all it takes is a quick setting change. Enable Embedding of Platform To activate […]
Setting your platform’s Privacy Statement
The Privacy Statement should be used to inform your participants which data you are collecting, why you are collecting this data and who is processing this data. When the Privacy Statement is activated, users will have to accept them in order to complete registration. Activate Privacy Statement You can activate […]
What are Admin Roles?
We offer multiple platform roles with the main difference being between user roles with only front-end access, Participants and Observers, and roles with Admin access, Platform Owner and Moderator. To clarify how these roles operate and their permissions, below we define these roles: User Roles: Participant Front-end only user with […]
Audit Trail in Participants
Reviewing actions in the platform is now much easier with our Audit Trail feature in the Participants section. The Audit Trail keeps track of any security related matters of users in regards to authentication. The following actions will appear in the Audit Trail: Every time a user succeeds to log […]
Upgrading and its benefits
When your community grows, so does your ability to engage users when you upgrade your plan. Your decision to upgrade can be for a number of reasons from increasing members, desire for increased engagement tool, or greater segmentation and analytics. Whatever your reasons may be, we outline all the benefits […]
Adding custom icons to the menu with CSS
Top Menu introduced in Platform 6 removed icons in the menu. Left-oriented main navigation menu which allows icons should be discussed with your Customer Success Manager if you have any questions. Our Navigation Menu allows for custom links and pages to be added. You may have a preferred icon to […]
How do I change the platform owner?
The Platform Owner is the main account owner for your community. This role usually corresponds to the account that created the community and is the only role with the ability to activate and cancel a project. Changing Platform Owner Communities and the admins running them can change, so we have […]
Can I try features that are not available on my plan?
Taking full advantage of all CMNTY features can mean being on a plan above your expected price range. If you want to explore a feature to see if its right for your community, we offer the ability to request a feature try out. Trying out a feature allows us to […]