Yesty effortlessly integrates e-gift cards into the CMNTY platform, enabling you to manage incentives via the platform. How does it work? Every platform can have its own choice card. A choice card is a e-gift card that is a parent gift card for participants. This choice card can be fully […]
Decipher Screener Survey Integration
Creating profile fields and importing Decipher screener survey results is available through the Decipher Integration. Using the solution requires an active Decipher description and setting up API access to the account. Once set, you can select a desired screener survey for your CMNTY platform, which will import the available questions […]
Recruit Through Screener Redirects
Screeners are important mechanisms to recruit participants to research projects. To ease the process of recruiting users to a CMNTY Platform, we offer an alternative to importing and email inviting participants by redirecting recruits to the registration page directly from the screener. This solution is great for private platforms, since […]
Personally Identifiable Information (PII) Protection
In some situations a project or a recruiter may not allow for participants’ personal identifiable information (PII) to appear on the platform. When this occurs, you can disable “Show PII” to ensure these participants are added to the platform smoothly and successfully. When this is disabled per role, the personal […]
External Tasks
If you have a more complex question which you would like to conduct in an external platform, you can use the External Task feature of CMNTY Platform to track progress within your platform. To use this feature, the external platform needs to have the capability of having a dynamic redirect […]
Basic Terms and Conditions (template)
It’s considered general best practice to add a terms and conditions statement to the registration form of your platform. This to inform your members/participants what is requested from them. Within this template, we have identified required information, “«»”, in bold and considerations “<>” in italics. Our statement is a guideline and you […]
Send Invite to Focus Session Attendees
We offer multiple options to send attendees invites to Focus sessions. For each Focus session, there is an invite button that shows you the options to send invites. Option 1 – When your attendees are not a part of the platform It is possible to invite attendees that are not […]
Focus – My Speakers Aren’t Working Properly
This page is part of the troubleshooting articles when using Focus. Click here to navigate back to the main article. Table of Contents I am having issues while checking my device: Check if you can hear sound from a different website Check if your operating system has volume turned on […]
Focus – I am unable to share my video
This page is part of the troubleshooting articles when using Focus. Click here to navigate back to the main article. Known issue As of Chrome version 88 and Edge version 88, video sharing leads to a black video for attendees while the moderator sharing the video can actually see it. […]
Focus – I am unable to share my screen
This page is part of the troubleshooting articles when using Focus. Click here to navigate back to the main article. Check if your on a desktop or laptop Unfortunately Focus does not allow you to share your screen from a mobile phone or tablet at this point. In case you […]