This page is part of the troubleshooting articles when using Focus. Click here to navigate back to the main article. Table of Contents I am having issues while checking my device: Check if no other application is using your camera Check if your browser is allowed to access the camera […]
Focus – My Microphone Isn’t Working Properly
This page is part of the troubleshooting articles when using Focus. Click here to navigate back to the main article. Table of Contents I am having issues while checking my device: Check if no other application is using your microphone Check if your browser is allowed to access the microphone […]
Focus Troubleshooting
Focus heavily relies on the camera and microphone of your device. Being able to access both is important in order to run successful sessions. In case either your microphone or video is not working properly, please follow guidelines below in order to resolve the issue. Conduct an Automated Test Focus […]
HeatMap
Use HeatMap for product concept testing and point-of-sale goods where shelf placement, webshop design, branding and packaging impacts a buyer’s decision. Allow people to place Positive and Negative markers with comments on any image. Understand what people like or dislike and where they focus their attention on. Heatmap is a […]
About the Focus Module – for Online Focus Groups and IDIs
Host online focus groups and in-depth interviews (IDIs) within CMNTY Platform. Automatically transcribe recorded sessions, bookmark important moments for later analysis and filter on sentiment. The Focus module offers a seamless location to organize online video sessions with members of your platform. With Focus, moderatos can meet through video with […]
Panel Recruitment using Dynata
Get direct access to millions of global consumers and business professionals through Dynata’s industry leading fully-permissioned first-party dataset. Reduce the time gap between onboarding members and the start of your community. Increase efficiency by gathering data for all your research needs in one solution, and provide data-driven results more quickly. […]
MoodBoard
Encourage ideation and co-creation with MoodBoard. Help members visualize their ideas by allowing them to generate their own mood boards. They can upload their own images or use the built-in stock photo library. Use image recognition to turn mood boards into word clouds. Find patterns and derive insights. Creating a […]
Blacklisting Email Domains
Controlling who can register to an Open Platform is simple with the Registration Blacklist. If you notice an issue with spam account within your community, you can prevent new registrations from the same email domain by blacklisting the domain. Domains you want to blacklist can be specific to one domain […]
Reported Content
The Report feature is supported within Analyze menu where Moderators can review existing reports for resolution and set-up auto-report settings to automatically label content for review in the Reports section. Reporting In Forum, Challenge, and Blog modules, users have the ability to report inappropriate topics, ideas, and comments through the […]
Using Forgot Password to Reset Password
Whether you or one of your members are having trouble logging in, the Forgot Password form allows anyone to direct a Reset Password link to an email address connected to an account in your community. To sent a Reset Password link, follow the instructions below: Forgot Password Form Go to […]