The Forum Module and Challenge Module allows members to converse on specific topics or ideas. Users have the ability to report inappropriate topics, ideas, and comments through the flagging tool automatically enabled for the member role. All users can report inappropriate content through the flags on each comment and topic. […]
Using shortcodes
Shortcodes are dynamic fields that will show information that is particular to individual users. For example, you want to create a custom welcome message on your CMNTY Platform that greets users with “Welcome {USERNAME},” where {USERNAME} is replaced by that user’s username. If shortcodes are available in a particular email […]
Are you WCAG compliant?
We are often asked if CMNTY Platform is WCAG 2.0 compliant. The short answer is: we are compliant to the extent which you can expect from any modern technology provider. However, we feel that in the spirit of full transparency, and because we take questions like this very seriously, it is […]
User groups
One of the most powerful features of CMNTY Platform is our user grouping system. User groups allow you to export information from segments of your community to understand your community activity in meaningful ways and allow you to target content to specific participants (with a targeted group) so you can […]
Resending Invites
You can resend an invite or you can resend multiple invites at the same time. Resend one invite You can resend one invite by following the steps below: Go to Manage at the top menu in Admin. Underneath Users, choose Invites at the left menu. Choose Options and click Resend. The Times sent column will […]
Tracking user locations
This feature is deprecated and might not be available in your platform. Please contact Support for assistance. Users can allow (or deny) adding a location to their CMNTY Platform contributions. Location tracking is deactivated by default, but users can activate location tracking on their profile page by allowing the browser […]
Sending email invites
Invites are mostly used for Invite only platforms. New members need an invite link to register to the platform. An invite email contains a unique link that directs the member to the registration page. This link can only be used once. There are a few ways to send invitations: Send […]
How to set role permissions
You can change the permissions of a role by following the steps below: Go to Participants at the top menu of Admin. Underneath Users, choose User Roles at the left menu and select Permissions at the top right. Select the Role permissions tab. You will see a list of permissions divided […]
Creating custom roles
You can create custom roles for your CMNTY Platform by following the steps below: Go to Participants at the top menu of Admin. Underneath Users, choose User Roles at the left menu. Click Add User Role in the overview. Fill in the Name of your new user role. Choose the […]
How to add user profile fields
Profile fields are a way to store information about participants. They can be used as triggers for dynamic user groups, shortcodes for personalization, and ways to filter users and content. When adding a profile field, you can choose from several types of input fields: Input field An input field is […]