Email Settings & Domain Identity Set-up

Adding an email or domain to send platform emails can only take a few minutes to set-up and can be configured with little wait time. To begin set-up, go to Configure > Email > Identities. Add a New Email Address: Select Add Identity. Choose Type as Email Address. Enter your desired email address […]

Customizing the menu

As a moderator, you can activate and deactivate modules at the Admin section. First, make sure the modules that you would like to add are enabled in Platform Configuration. Then, follow the steps below: Go to Configure at the top menu in Admin. Choose Menu Configuration at the left menu. To Add a […]

Order status

Webshop orders are processed manually, so status labels remind the Moderators which orders have already been processed, cancelled and which ones are still awaiting processing. When an order has been cancelled, an automatic email notification will be sent to the participant mentioning their order has been cancelled and their points […]

CMNTY Platform – Quick Start Guide

Welcome Welcome to CMNTY Platform and welcome to the Help Center. While you will find in-depth articles here about many aspects of CMNTY Platform, we are often asked for a “quick start guide” that people can use to get familiar with our software. You will notice that this article is a […]

Using Social Sharing

CMNTY Journey tip #14 As your platform grows on your Journey, your members may find content so engaging they want to share it on their social media. Depending on the goal for your community, Social Sharing offers a great chance to gain exposure and more relevant users when members post […]

Setting up your menu

You can select the modules or custom links that you want to show in the platform menu. From the Admin section, go to Configure. Under the General heading, choose Menu Configuration at the left menu. You can reorder items in the menu by dragging and dropping them. You can remove items […]

The Search widget

With the Search widget, you can search within the platform for certain words. You will find all items that contain the word that you’re looking for. You only see a search bar. When you type a word and press the search button, you will go to the search page. There […]

Widgets Used on Challenge Module

Best Challenge Ideas widget The Best Challenge Ideas widget shows a list of the best Challenge ideas. This widget can be used to stimulate participants to send in their ideas within the Challenge Module. You see the best challenge ideas displayed as a carousel in order of those with the […]

Widgets Used on Webshop Module

The Shopping Cart widget The Shopping Cart widget shows which items are in the user’s shopping cart. The total points of the items in the shopping cart and the number of points the user has left are shown in the widget. The widget also has a button to go to […]