Resending Invites

You can resend an invite or you can resend multiple invites at the same time. Resend one invite You can resend one invite by following the steps below: Go to Manage at the top menu in Admin. Underneath Users, choose Invites at the left menu. Choose Options and click Resend. The Times sent column will […]

Setting up user group categories

User Group categories help you classify segments of your community member population. Example: You may want to create a group category Men that includes the groups, Men 25-50 and Men 50+. When you are publishing content to your community, you can assign specific content, not only to certain groups, but also […]

Using “Auto Update” with Dynamic user groups

Dynamic groups will be automatically updated every few minutes when Auto Update is switched on for a dynamic user group. During updates, new members who meet criteria based on triggers you’ve set will be added and current members who no longer meet the criteria based on triggers you’ve set will […]

Sending email invites

Invites are mostly used for Invite only platforms. New members need an invite link to register to the platform. An invite email contains a unique link that directs the member to the registration page. This link can only be used once. There are a few ways to send invitations: Send […]

Creating custom roles

You can create custom roles for your CMNTY Platform by following the steps below: Go to Participants at the top menu of Admin. Underneath Users, choose User Roles at the left menu. Click Add User Role in the overview. Fill in the Name of your new user role. Choose the […]

Using Multiple Languages

You can use three languages per platform. If you want to activate or deactivate a language, simply follow these steps: Go to Configure at the top menu in Admin. Choose General and Platform Details at the rightmenu. Scroll down to Languages and mark the checkboxes of the default languages and active languages […]

Important settings checklist

When setting up a new platform, you should first and foremost pay attention to: Email Configuration Default Messages The placement of Modules and Widgets These are the most important things to have sorted before sending out invites to the platform. You can find out how to set-up your email configuration […]

Using the text editor

CMNTY Platform is provided with a text editor throughout the platform. With this text editor, you can modify the layout of your text, add images and create hyperlinks. The icons from left to right: HTML code icon Click to switch from regular text to HTML code. Click again to switch […]

Language Overrides

Language Overrides allow you to customize the default text in your CMNTY Platform. You can change default text in your CMNTY Platform by simply following these steps: Go to Configure at the top menu in Admin. Choose General and Language Overrides at the left menu. If multiple languages are activated in your […]