Dynamic user groups are a great way to create segments from your community that fit specific criteria. There may be times, however, when you want to limit the number of users added to one of these groups. Perhaps you have 100 members participating in a questionnaire and you want to […]
Working with invite codes instead of email addresses
The invite code system can be used if you want to control who can sign up, but you don’t have any email addresses to invite your members or if you want to use another system to send the invites from. You can activate the invite code system by following the […]
Using “Auto Update” with Dynamic user groups
Dynamic groups will be automatically updated every few minutes when Auto Update is switched on for a dynamic user group. During updates, new members who meet criteria based on triggers you’ve set will be added and current members who no longer meet the criteria based on triggers you’ve set will […]
Sending email invites
Invites are mostly used for Invite only platforms. New members need an invite link to register to the platform. An invite email contains a unique link that directs the member to the registration page. This link can only be used once. There are a few ways to send invitations: Send […]
Adding participants to groups
Participants can be added to groups manually (normal user group) or automatically (dynamic user group). You may want to use a dynamic user group to create a group based on gender or age, on the last time they were online, or on an answer to a poll question. If you […]
Using Multiple Languages
You can use three languages per platform. If you want to activate or deactivate a language, simply follow these steps: Go to Configure at the top menu in Admin. Choose General and Platform Details at the rightmenu. Scroll down to Languages and mark the checkboxes of the default languages and active languages […]
Understanding the system queue
Some actions in the platform, like creating an export, will be done in the background. The advantage is that you can give the platform an assignment and continue to perform other actions in the meantime. Example: When you create an export, the task will be added to the system queue […]
Important settings checklist
When setting up a new platform, you should first and foremost pay attention to: Email Configuration Default Messages The placement of Modules and Widgets These are the most important things to have sorted before sending out invites to the platform. You can find out how to set-up your email configuration […]
Using the text editor
CMNTY Platform is provided with a text editor throughout the platform. With this text editor, you can modify the layout of your text, add images and create hyperlinks. The icons from left to right: HTML code icon Click to switch from regular text to HTML code. Click again to switch […]
Language Overrides
Language Overrides allow you to customize the default text in your CMNTY Platform. You can change default text in your CMNTY Platform by simply following these steps: Go to Configure at the top menu in Admin. Choose General and Language Overrides at the left menu. If multiple languages are activated in your […]