Content visibility by user group

You can activate or deactivate front-end visibility based on user groups by following the steps below: Go to Participants at the top menu in Admin. Underneath Users, click User Roles and choose Permissions at the right. Scroll all the way down. When you turn the button for View User Groups to green, […]

Sending email invites

Invites are mostly used for Invite only platforms. New members need an invite link to register to the platform. An invite email contains a unique link that directs the member to the registration page. This link can only be used once. There are a few ways to send invitations: Send […]

Setting up user group categories

User Group categories help you classify segments of your community member population. Example: You may want to create a group category Men that includes the groups, Men 25-50 and Men 50+. When you are publishing content to your community, you can assign specific content, not only to certain groups, but also […]

Resending Invites

You can resend an invite or you can resend multiple invites at the same time. Resend one invite You can resend one invite by following the steps below: Go to Manage at the top menu in Admin. Underneath Users, choose Invites at the left menu. Choose Options and click Resend. The Times sent column will […]

Language Overrides

Language Overrides allow you to customize the default text in your CMNTY Platform. You can change default text in your CMNTY Platform by simply following these steps: Go to Configure at the top menu in Admin. Choose General and Language Overrides at the left menu. If multiple languages are activated in your […]

Time zone & regional settings

Default time zone The default time zone is the time zone that is used to display dates and times throughout the entire platform. When members are not allowed to choose their own time zone, they will automatically see dates and times displayed in the default time zone (i.e. the date […]

Understanding the system queue

Some actions in the platform, like creating an export, will be done in the background. The advantage is that you can give the platform an assignment and continue to perform other actions in the meantime. Example: When you create an export, the task will be added to the system queue […]

Important settings checklist

When setting up a new platform, you should first and foremost pay attention to: Email Configuration Default Messages The placement of Modules and Widgets These are the most important things to have sorted before sending out invites to the platform. You can find out how to set-up your email configuration […]

Setting the default language

The Default Language is the standard language of the platform. For example, if you use multiple languages, and a user has not selected one yet, the default language is used. The default language can be changed at: Go to Configure at the top menu in Admin. Underneath General, choose Platform Details at […]