Focus – I am unable to share my video

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Known issue

As of Chrome version 88 and Edge version 88, video sharing leads to a black video for attendees while the moderator sharing the video can actually see it. This is a known bug within the browsers itself and the report can be found here.

Work around 1: Use Firefox

Switch to Firefox, as Firefox is not affected by the bug itself.

Work around 2: Share screen

Share your screen rather than the video and use your media player to play the video in

Work around 3: Disable hardware acceleration

As of Chrome version 88.0.4324.146 you can also disable hardware acceleration:

  1. Open Chrome and click the vertical ellipsis at the top-right corner.
  2. Click Settings.
  3. In the “Search settings” field, search “Use hardware”.
  4. Disable “Use hardware acceleration when available” and click “Relaunch.”