About the Forum Module

The Forum module is used as a bulletin board to host discussions on various topics. As a Moderator, you can create new boards in the Admin and add new discussions in these forums on the Front-End to which the participants can reply. Participants are able to create discussions themselves and report […]

Creating New Discussions

Before creating a new discussion, a board needs to be created. Follow these steps to create a new topic: Open a forum in the Front-end. Click on the Start new discussion button. Fill in the title and your message and decide if you want your topic to be closed, pinned, private or masked. You […]

CMNTY Platform – Quick Start Guide

Welcome Welcome to CMNTY Platform and welcome to the Help Center. While you will find in-depth articles here about many aspects of CMNTY Platform, we are often asked for a “quick start guide” that people can use to get familiar with our software. You will notice that this article is a […]

Using Social Sharing

CMNTY Journey tip #14 As your platform grows on your Journey, your members may find content so engaging they want to share it on their social media. Depending on the goal for your community, Social Sharing offers a great chance to gain exposure and more relevant users when members post […]

Setting up your menu

You can select the modules or custom links that you want to show in the platform menu. From the Admin section, go to Configure. Under the General heading, choose Menu Configuration at the left menu. You can reorder items in the menu by dragging and dropping them. You can remove items […]

Email Settings & Domain Identity Set-up

Adding an email or domain to send platform emails can only take a few minutes to set-up and can be configured with little wait time. To begin set-up, go to Configure > Email > Identities. Add a New Email Address: Select Add Identity. Choose Type as Email Address. Enter your desired email address […]

Email Notifications

Your CMNTY Platform can send out many types of email notifications to alert participants to activities that they should participate in or are interested in. Email notifications will be sent automatically via email. They include information about an item, comment or activity and a link to the relevant part of the […]

Customizing the menu

As a moderator, you can activate and deactivate modules at the Admin section. First, make sure the modules that you would like to add are enabled in Platform Configuration. Then, follow the steps below: Go to Configure at the top menu in Admin. Choose Menu Configuration at the left menu. To Add a […]

Custom Domain Name Configuration

  CMNTY is a hosted platform: it runs on our servers in a secure data center separate from your systems. So in order for your platform to become accessible to users at your chosen custom domain name and through a secure connection, an SSL certificate will be necessary. We will […]