A poll is a small survey of just one multiple choice (single or multiple answer) question. With a poll, you can get results for quantitative research very quickly, because the poll only has one question and it is visible next to normal modules. The poll is placed in the sidebar, […]
Pinned, Masked and Private Discussions
A Pinned discussion is a discussion that is always displayed on top of its board, even when newer discussions are added. A Masked discussion is a discussion where participants will not see comments until they post a comment. Only Moderators and Admin-level roles can make a discussion masked. A Private […]
CMNTY Platform – Quick Start Guide
Welcome Welcome to CMNTY Platform and welcome to the Help Center. While you will find in-depth articles here about many aspects of CMNTY Platform, we are often asked for a “quick start guide” that people can use to get familiar with our software. You will notice that this article is a […]
Using Social Sharing
CMNTY Journey tip #14 As your platform grows on your Journey, your members may find content so engaging they want to share it on their social media. Depending on the goal for your community, Social Sharing offers a great chance to gain exposure and more relevant users when members post […]
Adding and removing widgets and custom elements
You can add or remove widgets per page by simply following these steps: Go to Configure at the top menu in Admin. Choose Page Configuration from the dropdown menu. Select the page that you want to edit. To activate a widget or a custom element, click on the section where you want […]
Setting up your menu
You can select the modules or custom links that you want to show in the platform menu. From the Admin section, go to Configure. Under the General heading, choose Menu Configuration at the left menu. You can reorder items in the menu by dragging and dropping them. You can remove items […]
Email Settings & Domain Identity Set-up
Adding an email or domain to send platform emails can only take a few minutes to set-up and can be configured with little wait time. To begin set-up, go to Configure > Email > Identities. Add a New Email Address: Select Add Identity. Choose Type as Email Address. Enter your desired email address […]
Custom Domain Name Configuration
CMNTY is a hosted platform: it runs on our servers in a secure data center separate from your systems. So in order for your platform to become accessible to users at your chosen custom domain name and through a secure connection, an SSL certificate will be necessary. We will […]
Email Notifications
Your CMNTY Platform can send out many types of email notifications to alert participants to activities that they should participate in or are interested in. Email notifications will be sent automatically via email. They include information about an item, comment or activity and a link to the relevant part of the […]
Customizing the menu
As a moderator, you can activate and deactivate modules at the Admin section. First, make sure the modules that you would like to add are enabled in Platform Configuration. Then, follow the steps below: Go to Configure at the top menu in Admin. Choose Menu Configuration at the left menu. To Add a […]