Yes, as a CMNTY customer your retain ownership of all content and data that is being posted or uploaded to your CMNTY Platform at all times. We are also GDPR and ISO 27001 compliant.
How can I update my payment information?
We often get asked by clients how they can update their payment information in the platform. Its a quick and easy process as long as you have access the Platform Owner account. To update payment information: Sign in as the Platform Owner. Go to your Profile at the top-right corner in Admin. […]
Using platform widgets
Widgets are an additional feature to customize design of each page of your platform. We currently offer 35 widgets to supplement modules and share information with your community. Below we outline all available widgets: Badge Leaderboard Shows the users who have earned the most Badges. Best Challenge Ideas Shows a list […]
Are you ISO 27001 compliant?
CMNTY is fully ISO 27001 compliant. Find more information here.
Can I pay by bank, purchase order or invoice?
Yes. We do require a minimal subscription term of 6 months and for Professional Plans require this term to be paid in full upfront. We accept purchase orders but also need you to sign an order confirmation that lists the Plan purchased and the general terms that apply to it. […]
Setting up email or Slack notifications with Zapier
Zapier allows connections between CMNTY and other software you use. If you have already set-up a Zapier integration with your CMNTY site, then you have the ability to connect CMNTY with numerous applications, including Slack and Gmail. We are working to further develop and improve triggers and actions available through Zapier. […]
The Countdown widget
The Countdown widget highlights meaningful events for your platform. Whether it is for the launch of a product or to celebrate a birthday, the Countdown widget allows you to showcase an important event your participants should anticipate. You can change the title and description of this widget by following the […]
Images and recommended sizes
Images are important to create an engaging design for your community. To better avoid image upload issues, we have outlined a few basic image size recommendations to ease your design process. As a general rule, all images have a maximum size of 250 MB, and allowed file formats are JPEG, […]
Is CMNTY GDPR compliant?
CMNTY as an organization follows the privacy laws as defined by GDPR. As part of our compliance we have made sure that CMNTY Platform is GDPR ready. This means that we have made sure appropriate tools are in place for you to be GDPR compliant when using our platform. However, […]
Add tracking pixels
Tracking pixels are commonly used to measure the effectiveness of ad campaigns or when you are working with panel providers. The best solution for adding these pixels is to add them to the registration success page or any desired page where you want users to encounter the pixel. CMNTY Platform […]