Sometimes it’s necessary to start from scratch. Resetting data is mostly used when you want to re-use your platform and you want to clean up for a fresh start. Resetting data will remove data irretrievably. Keep in mind that it might take approximately 30 days to remove all data from our […]
Setting the platform name
The name of the platform is the name which users will see at their browsers tab and in the top bar of their browsers. You can change this by following the steps below: Go to Configure at the top menu in Admin. Choose Platform Details at the left menu. Type your Platform Name. […]
Tips on general management of a CMNTY project
CMNTY Platform is a diverse tool and can, therefore, be used in several ways to achieve different goals. Although you are free to choose and combine various functionalities to meet the purpose of your project, we would like to provide you with a couple of guidelines that will help you […]
Pausing and Other Platform Options in CMNTY Hub
CMNTY Hub allows for a number of functions to manage and maintain platforms. Through Hub you can Activate, Update, Edit, Pause, Internal Use, Protect, or Delete platforms. Below we cover these options and share tips on using them. Activate Hub Platforms Activating a platform takes an existing platform and You can activate […]
Deleting Users
You can delete users from your CMNTY platform by following the steps below: Go to Participants at the top menu in Admin. Underneath Users, choose User Management at the left menu. In the Options drop-down menu next to a user, choose Delete. You will see two options for deleting user data […]
How to log in as a participant
The platform view of a moderator differs from the platform view of a user. For example: as a moderator, you can see the draft items of all modules, and a participant can only view active items. Sometimes you may want to see what your platform content looks like from a […]
Creating a Blog Post
You can create a Blog Post for your CMNTY Platform by following the steps below: Go to Activities at the top menu in Admin. Choose the Blog module on the dropdown menu. Click Add Blog to create a new blog. Blog Categories Blog categories are meant to organize your blogs and will be […]
Allowing “Opting-out” Settings
Opt-out is the ability for a user to subscribe or unsubscribe to an email notification or newsletter. A user is subscribed to all active email notifications by default. The notification emails that allow users to opt-out have a note in the email footer that links users to the profile page […]
Domain Name & SSL
Domain Name All CMNTY platforms have their own domain name (website URL). Your platform can run on our domain or on a custom domain. For example, if your company name is “Flex” we can configure the platform to run on our domain i.e. flex.CMNTY.com or you can set up a […]
Using page logic (routing) and piping in the questionnaire
Page logic allows you to route your community members to different pages of your Questionnaire based on their responses to individual questions. You can choose to route a community member when their answer is equal to, not equal to, greater than, less than, one of the following answers, not one […]