Using the Mentioning system

Give your participants the ability to trigger more interaction between people, by allowing them to mention each other. Supported in Forum, Challenge, and in Blog type @ or use the @ symbol in the toolbar and you will see participant usernames pop-up as you begin typing.  The mentioned participant will […]

How do I enter my promo code?

If you have received a promotional code from CMNTY, it can be entered on the third step of the payment process. On the step Submit a Payment, click I Have a Coupon and a Voucher code field will appear allowing you to enter the code. You can reach out to […]

Advised Use of CMNTY Platform

CMNTY Platform is a diverse tool and can, therefore, be used in several ways to achieve different goals. Although you are free to choose and combine various functionalities to meet the purpose of your research, we would like to provide you with a couple of guidelines that will help you determine a […]

Social Login – Facebook, Twitter, Google & LinkedIn

CMNTY Platform supports user registration and platform login using a single sign-on method with their social media accounts, including Facebook, Twitter, LinkedIn, and Google. You can easily enable social login at: Go to the Configure page in Admin. Choose Integrations. Choose Social Login. Your community members can either register with […]

Popular features and modules

There are many exciting features and modules included within the CMNTY platform. If you haven’t read our Quick Start Guide, we highly recommend doing so before getting started. The list below gives a brief overview of the main modules and features most commonly used within the platform: Forum – The […]

Using Zapier with CMNTY Platform

One of the most exciting features of the CMNTY Platform is the ability to integrate hundreds of other Apps using Zapier. Triggers and Actions In Zapier, every app has triggers and/or actions. We will be building out new triggers and actions gradually, but currently, the following are available: Currently available […]

Subscribing or unsubscribing to a post

Participants can receive both in-Platform notifications in your notification center and email notifications to alert them of new activity in any of the following areas of CMNTY Platform: Questionnaire Challenge Challenge Ideas Forum discussion Forum comments Journal Blog Article Simply click on the Envelope Icon to subscribe or unsubscribe from the post. When […]

Setting up Google reCAPTCHA to prevent spam

Google reCAPTCHA is one of the CMNTY integrations that allows you to add a CAPTCHA to your registration form. CAPTCHA stands for “Completely Automated Public Turing Test To Tell Computers and Humans Apart”. In short, it allows you to protect your registration page against automatic bots. Below you will find […]

How do I cancel a Trial?

Looking to cancel your trial? No worries – you can simply let the trial expire. There are no additional steps since no credit card information was initially required. However, if you do cancel, we’d greatly appreciate you letting us know the reason why. Customer feedback is very important to us! […]