User groups

One of the most powerful features of CMNTY Platform is our user grouping system. User groups allow you to export information from segments of your community to understand your community activity in meaningful ways and allow you to target content to specific participants (with a targeted group) so you can […]

Editing User Profiles

You can edit user profiles by following the steps below: Go to Participants at the top menu in Admin. Underneath Users, choose User Management at the left menu. Find the user in the overview of which you want to change the profile, and click on the Options button. Once you […]

Adding participants to groups

Participants can be added to groups manually (normal user group) or automatically (dynamic user group). You may want to use a dynamic user group to create a group based on gender or age, on the last time they were online, or on an answer to a poll question. If you […]

Sending email invites

Invites are mostly used for Invite only platforms. New members need an invite link to register to the platform. An invite email contains a unique link that directs the member to the registration page. This link can only be used once. There are a few ways to send invitations: Send […]

Resending Invites

You can resend an invite or you can resend multiple invites at the same time. Resend one invite You can resend one invite by following the steps below: Go to Manage at the top menu in Admin. Underneath Users, choose Invites at the left menu. Choose Options and click Resend. The Times sent column will […]

How to add user profile fields

Profile fields are a way to store information about participants. They can be used as triggers for dynamic user groups, shortcodes for personalization, and ways to filter users and content. When adding a profile field, you can choose from several types of input fields: Input field  An input field is […]

Using “Auto Update” with Dynamic user groups

Dynamic groups will be automatically updated every few minutes when Auto Update is switched on for a dynamic user group. During updates, new members who meet criteria based on triggers you’ve set will be added and current members who no longer meet the criteria based on triggers you’ve set will […]

Creating custom roles

You can create custom roles for your CMNTY Platform by following the steps below: Go to Participants at the top menu of Admin. Underneath Users, choose User Roles at the left menu. Click Add User Role in the overview. Fill in the Name of your new user role. Choose the […]