One of the most powerful features of CMNTY Platform is our user grouping system. User groups allow you to export information from segments of your community to understand your community activity in meaningful ways and allow you to target content to specific participants (with a targeted group) so you can […]
Sending email invites
Invites are mostly used for Invite only platforms. New members need an invite link to register to the platform. An invite email contains a unique link that directs the member to the registration page. This link can only be used once. There are a few ways to send invitations: Send […]
Setting up user group categories
User Group categories help you classify segments of your community member population. Example: You may want to create a group category Men that includes the groups, Men 25-50 and Men 50+. When you are publishing content to your community, you can assign specific content, not only to certain groups, but also […]
Using “Auto Update” with Dynamic user groups
Dynamic groups will be automatically updated every few minutes when Auto Update is switched on for a dynamic user group. During updates, new members who meet criteria based on triggers you’ve set will be added and current members who no longer meet the criteria based on triggers you’ve set will […]
Setting profile field permissions and editing user profiles
As a Moderator, you have the ability to make a profile field visible on the user profile page for certain user roles only. This is managed using a permission system that allows you to grant permissions that allow specified user roles to see specified profile fields. You can manage the […]
Resending Invites
You can resend an invite or you can resend multiple invites at the same time. Resend one invite You can resend one invite by following the steps below: Go to Manage at the top menu in Admin. Underneath Users, choose Invites at the left menu. Choose Options and click Resend. The Times sent column will […]
How to add user profile fields
Profile fields are a way to store information about participants. They can be used as triggers for dynamic user groups, shortcodes for personalization, and ways to filter users and content. When adding a profile field, you can choose from several types of input fields: Input field An input field is […]
Working with invite codes instead of email addresses
The invite code system can be used if you want to control who can sign up, but you don’t have any email addresses to invite your members or if you want to use another system to send the invites from. You can activate the invite code system by following the […]
How to create user groups
It is possible to divide users into different user groups. Grouping users will help you not only analyze community content and activity in a more meaningful way, but it also allows you to assign specific content to only a subset of your community. In this way, you can curate your community […]
Editing User Profiles
You can edit user profiles by following the steps below: Go to Participants at the top menu in Admin. Underneath Users, choose User Management at the left menu. Find the user in the overview of which you want to change the profile, and click on the Options button. Once you […]