Using Forgot Password to Reset Password

Whether you or one of your members are having trouble logging in, the Forgot Password form allows anyone to direct a Reset Password link to an email address connected to an account in your community. To sent a Reset Password link, follow the instructions below:

Forgot Password Form

  1. Go to the Login page.
  2. Choose Forgot Password? under the password field.
  3. Enter the Email Address of the account at issue in the Forgot Password? form.
  4. Click the link in the Reset Your Password email received.
  5. Create new password, confirm and submit Reset Password form.

If you have any issues resolving your password or account issue, please reach-out to CMNTY support.