If you have new data available about your participants in a CSV file and want to automatically add it to either existing user profiles or existing invites, you can upload and merge this data automatically. Start by making sure the profile field(s) you want to import have been created by […]
Setting up the registration form
Create a registration To create a registration form for your CMNTY Platform, you must select which profile fields you want to show on your registration form. You can do this by following the steps below: Go to Participants at the top menu of Admin. Underneath Users, choose Profile Fields at the left […]
How to log in as a participant
The platform view of a moderator differs from the platform view of a user. For example: as a moderator, you can see the draft items of all modules, and a participant can only view active items. Sometimes you may want to see what your platform content looks like from a […]
Using the Sandbox platform
Sandbox platforms can be used to make exact copies of existing platforms, except that no notifications or emails can be sent from a sandbox platform to users. Simply synchronize a sandbox platform with a live platform and use it, e.g. to test an impact of a software update, design changes […]
Tips on general management of a CMNTY project
CMNTY Platform is a diverse tool and can, therefore, be used in several ways to achieve different goals. Although you are free to choose and combine various functionalities to meet the purpose of your project, we would like to provide you with a couple of guidelines that will help you […]
Optimizing your platform’s SEO settings
Allowing search engines to your platform means that platform content can show up in results of search engines like Google. Note that allowing search engines only applies to open platforms. There are several settings for SEO. Follow these steps to make sure that your platform can be found in the search […]
Setting the platform status
Platform Status allows admins to select the visibility of your platform and its content. Available platform statuses are: Open When the platform status is set to Open, the platform will be open for everyone. Members don’t need to log in to see content, but they do need an account to […]
Setting the platform name
The name of the platform is the name which users will see at their browsers tab and in the top bar of their browsers. You can change this by following the steps below: Go to Configure at the top menu in Admin. Choose Platform Details at the left menu. Type your Platform Name. […]
Resetting content
Sometimes it’s necessary to start from scratch. Resetting data is mostly used when you want to re-use your platform and you want to clean up for a fresh start. Resetting data will remove data irretrievably. Keep in mind that it might take approximately 30 days to remove all data from our […]
Sending newsletters to your participants
The CMNTY platform offers the option of sending newsletters to your members. These newsletters can be used to inform or remind participants about news, events or anything you want to share with them. Selected users will receive these newsletters by email. You can see an overview of all your newsletters […]